About Us

Taylor & Associates, Inc.

Taylor & Associates, Inc., a southeast leader in case management since 1988. Our success is based on our adherence to our founding principles of fulfilling our customers’ needs and focusing on quality service delivered by seasoned, dedicated professionals.

Our case managers exceed industry standards for quality case management and successful resolution of claims. All of our case managers are Taylor & Associates, Inc. employees. We do not contract with independent case managers.

For over 30 years we have been assisting our employers, insurance carriers and third party administrators with their case management needs. We offer medical and vocational case management, consultation and medical file reviews for workers’ compensation, short and long-term disability, auto and general liability and group health. Because we are flexible, it enables us to adapt our service delivery protocols to meet the special needs of our customers. From task assignments to full field case management, no assignment is too big or too small.

Many competitors in our industry provide case management services as one of many services and products they offer. We at Taylor & Associates are focused on one service, field case management. This approach allows us to provide you with the highest quality cost effective case management, because this is all we do. In a time where customer service sometimes is little more than a buzz word, Taylor & Associates prides itself in providing service that exceeds our customer’s expectations. We invite you to give us the opportunity to prove it.

Our Case Managers:

Taylor & Associates has some of the most experienced case managers in the industry. All of our case managers are employees of Taylor & Associates; we do not hire independent contractors. Our case management team is comprised of experienced, hard working professionals with a goal of customer service and resolution in mind. Our case managers are located strategically throughout the Southeast. This territorial approach assures they have maximum knowledge of the medical community and vocational options in the areas they cover.

Our seasoned staff of professionals have an average of 15+ years experience in the industry. Each case manager holds the credentials and certifications required by their states. We are proud that several of our Georgia case managers hold their certification for catastrophic case management as required by the Georgia State Board of Workers Compensation. We also have bilingual case managers that cover Metro Atlanta and North Georgia.

Our case managers’ focus is on file resolution. Our experienced team will provide you with quality, cost effective case management services. Our case managers love what they do. We are proud to have a reputation as a case management leader in the Southeast.

Our Administrative Staff:

We have a seasoned administrative staff who understand our customers’ needs and are ready to assist you. During regular hours of operation, your call will be handled immediately. You will not be required to leave a voice mail. Our administrative staff is here to personally assist you with whatever need or request that you may have. We always welcome your communication in whatever form you prefer, you may call us, fax us or email us. Our administrative staff looks forward to an opportunity to provide you with outstanding customer service.

    Taylor & Associates, Inc.

    780-A Buford Hwy., Suite 201
    Suwanee, Georgia, 30024

    Atlanta Office: 770-831-1974
    Atlanta Fax: 770-831-9987
    Toll Free: 877-259-6199

    Business Hours:
    Monday - Friday 8:30 AM- 4:30 PM

    After Hours Emergency Numbers:
    Alicia Whitlow 678-438-7757
    Lee Floyd 404-906-4335
    Marc Motes 404-906-9374

    Should you have any questions, please contact a member
    of our sales team.

Our Goal

Our goal is to provide you with excellent customer service and the highest quality, cost effective case management services in the industry. We are dedicated to building long-term business relationships with our customers.